MyEmailDesk is a web-based email management solution, designed to streamline replying to all emails on time, by creating a ticket from each email thread.
Designed for busy professionals, help-desk managers and Email marketers, MyEmailDesk integrates with the way you work.
No need to install anything or access the admin console. You can continue to reply to emails from your favorite email client, while the system automatically captures emails, groups them into discussion threads, tracks response time and notifies you of any pending emails not responded to within your desired SLA.
Highlights:
Web-based. Ajax. Easy to use
(Optionally) Integrates with your ordering system, displaying customer and order history as part of the ticket
Supports unlimited number of messages
Escalation, Response time monitoring, Rating system
Customizable skins
Supports multi-person environment, treating each ticket as a "hot potato"
$ 60.00 (7 days FREE trial)
This is a Monthly subscription. You can cancel anytime. If you do not cancel, the Email Help-desk service will automatically renew every 30 days.
