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Affiliate Summit Boston is the largest gathering of affiliates, merchants and pay-by-performance networks.
We had a great time at Affiliate Summit Vegas
SoftwareProjects is once again, sending a small team of rainmakers to meet and network with our respected clients and partners.
Harris Fellman, Joshua Shafran, Dan Kuschell, Chris Luck, Shawn Casey, Tellman Knudson, Merlin Holmes, Amit Mehta, Felix Leshno and Joe Lavery, are a few Internet Marketing superstars who recently "discovered" SoftwareProjects and have become our raving fans.
Did you know?
3 out of 5 attendees to Affiliate Summit use tools created by SoftwareProjects.
Imagine what we can do for your business.
-
We will be blogging live from the event, covering session highlights here on SoftwareProjects.com
If you'd like to get together and learn why more than 3,000 businesses in 14 countries rely on SoftwareProjects when it comes to Email Marketing, PPC, Media, Shopping carts, Software Development or Affiliate systems, please drop a comment here
See you in Boston!
We had a great time at Affiliate Summit Vegas
SoftwareProjects is once again, sending a small team of rainmakers to meet and network with our respected clients and partners.
Harris Fellman, Joshua Shafran, Dan Kuschell, Chris Luck, Shawn Casey, Tellman Knudson, Merlin Holmes, Amit Mehta, Felix Leshno and Joe Lavery, are a few Internet Marketing superstars who recently "discovered" SoftwareProjects and have become our raving fans.
Did you know?
3 out of 5 attendees to Affiliate Summit use tools created by SoftwareProjects.
Imagine what we can do for your business.
-
We will be blogging live from the event, covering session highlights here on SoftwareProjects.com
If you'd like to get together and learn why more than 3,000 businesses in 14 countries rely on SoftwareProjects when it comes to Email Marketing, PPC, Media, Shopping carts, Software Development or Affiliate systems, please drop a comment here
See you in Boston!
How do you prevent a customer from accidently ordering the same product twice?
Most shopping carts disable the "Submit order" button, but what if a customer comes back a few weeks later? Or orders a different product that bundles an add-on product your customer already owns?
Duplicate orders cost money, waste resources and annoy your customers.
The SoftwareProjects shopping cart employs two levels of protection from duplicate orders:
#1. Block orders of the same exact product
When you create a new product in the Product Manager, you'll notice a checkbox that reads "Customer can purchase more than a single copy of this product".
By default this is turned off. Keep it turned off to prevent customers from ordering the same exact product twice.
Whether customers accidently hit the submit button twice, or come back to the page a few days later, the system will prevent them from ordering the same exact product twice.
#2. Block orders of products from the same category
At times, you may create multiple versions of the same product. For example:
* Same product with two different payment plans
* Same product with two different commission plans
* Same product with two different autoresponder or order confirmation emails.
etc.
Each product has a unique codename and the system does not automatically block duplicate orders when the product codename is different.
To avoid duplicate orders in situations where you create multiple copies of the same product offering, use categories.
Categories let you to group similar products together and then block duplicate orders of two products from the same category.
Set "Max one product under this category" to YES and then group all similar products under this category.
Most shopping carts disable the "Submit order" button, but what if a customer comes back a few weeks later? Or orders a different product that bundles an add-on product your customer already owns?
Duplicate orders cost money, waste resources and annoy your customers.
The SoftwareProjects shopping cart employs two levels of protection from duplicate orders:
#1. Block orders of the same exact product
When you create a new product in the Product Manager, you'll notice a checkbox that reads "Customer can purchase more than a single copy of this product".
By default this is turned off. Keep it turned off to prevent customers from ordering the same exact product twice.
Whether customers accidently hit the submit button twice, or come back to the page a few days later, the system will prevent them from ordering the same exact product twice.
#2. Block orders of products from the same category
At times, you may create multiple versions of the same product. For example:
* Same product with two different payment plans
* Same product with two different commission plans
* Same product with two different autoresponder or order confirmation emails.
etc.
Each product has a unique codename and the system does not automatically block duplicate orders when the product codename is different.
To avoid duplicate orders in situations where you create multiple copies of the same product offering, use categories.
Categories let you to group similar products together and then block duplicate orders of two products from the same category.
Set "Max one product under this category" to YES and then group all similar products under this category.
Topics covered:
Customer Manager:
* Search filters
* How to lookup a customer
* Orders, Transactions, Fulfillment records
* Issuing refunds
Help Desk:
* Viewing & Resolving tickets
* Integrated order-lookup with every ticket
* Escalation
Customer Manager:
* Search filters
* How to lookup a customer
* Orders, Transactions, Fulfillment records
* Issuing refunds
Help Desk:
* Viewing & Resolving tickets
* Integrated order-lookup with every ticket
* Escalation
SoftwareProjects Customer Manager system delivers one click access to all of your customers.
The main view shows: Customer name, status, Contact information, Source (Organic, Direct, Affiliate, Email), Referring Affiliate, LifeTimeValue, outstanding Balance and Date created.
The filter at the top of the screen lets you search and export customer files, using 6 powerful filters:
1. Filter by date customer record was generated
2. Filter by referring affiliate
3. Filter by product or products, customer purchased
4. Filter by balance (outstanding balance, paying customer etc.)
5. Filter by status (active customer, inactive customer)
6. Filter by meta information: name, emailaddress, phone, mailing address, credit card last 4 digits, zip code
The main view shows: Customer name, status, Contact information, Source (Organic, Direct, Affiliate, Email), Referring Affiliate, LifeTimeValue, outstanding Balance and Date created.
The filter at the top of the screen lets you search and export customer files, using 6 powerful filters:
1. Filter by date customer record was generated
2. Filter by referring affiliate
3. Filter by product or products, customer purchased
4. Filter by balance (outstanding balance, paying customer etc.)
5. Filter by status (active customer, inactive customer)
6. Filter by meta information: name, emailaddress, phone, mailing address, credit card last 4 digits, zip code
In a previous video, I showed you how to Import emails to Email Marketing system.
In this Video tutorial, you'll learn how to:
* Prepare an html message to be sent, by:
(a) Uploading all images to your website
(b) Replacing all image references with absolute paths
* Create a new html message in the Email Marketing system
* Select target audience
* Check your message spamscore
* Send a test message to yourself
Once you're happy with how the message looks like and you've tested all the links, click on the 'Schedule Broadcast' link and set the date & time you'd like the message to go out.
In this Video tutorial, you'll learn how to:
* Prepare an html message to be sent, by:
(a) Uploading all images to your website
(b) Replacing all image references with absolute paths
* Create a new html message in the Email Marketing system
* Select target audience
* Check your message spamscore
* Send a test message to yourself
Once you're happy with how the message looks like and you've tested all the links, click on the 'Schedule Broadcast' link and set the date & time you'd like the message to go out.
In this Video tutorial, you'll learn how to:
* Create a new Email Marketing mailing list
* Add a custom field to your list
* Import Two csv files of recipients into your new list
* Monitor Import progress
* Create a new Email Marketing mailing list
* Add a custom field to your list
* Import Two csv files of recipients into your new list
* Monitor Import progress
The SoftwareProjects Email Marketing system allows you to use predefined dynamic fields in the body of your message, as well as add new dynamic fields.
A dynamic field is a piece of data that gets populated during mailing, with information from your database.
{%firstname%} is a dynamic field that inserts the recipient's first name into the the message, {%phone%} inserts the recipient's phone number etc.
The set of default predefined fields are:
To add new dynamic fields, create a mailing list -
Click on 'Properties' next to your email list:
Use the 'Add New Field' button to add as many additional fields as you need:
Now when you import records, you'll have a chance to map values from your database to the new fields you defined -
Every field can then be used in your message body and subject line, by surrounding the field with {% and %}.
For example -
Subject: {%firstname%}, it's Tax season again
Body:
Hi {%firstname%},
Thank you for completing our survey and listing your annual income as {%annual_income%}.
A dynamic field is a piece of data that gets populated during mailing, with information from your database.
{%firstname%} is a dynamic field that inserts the recipient's first name into the the message, {%phone%} inserts the recipient's phone number etc.
The set of default predefined fields are:
Quote:
|
{%firstname%} {%lastname%} {%name%} {%phone%} {%emailaddress%} |
To add new dynamic fields, create a mailing list -
Click on 'Properties' next to your email list:
Use the 'Add New Field' button to add as many additional fields as you need:
Now when you import records, you'll have a chance to map values from your database to the new fields you defined -
Every field can then be used in your message body and subject line, by surrounding the field with {% and %}.
For example -
Subject: {%firstname%}, it's Tax season again
Body:
Hi {%firstname%},
Thank you for completing our survey and listing your annual income as {%annual_income%}.
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