Contact SoftwareProjects

Frequently Asked Questions

Answers to popular questions: (click to expand)

Software Projects is a global online retailer, selling thousands of software products, ebooks and software services. If we charged your credit card, chances are you, or one of your family members, purchased a product on our website.

Click here to lookup your order, or use the form above to contact us. We'll gladly help you get to the bottom of it.
All products and services purchased on, come with a no-questions-asked 60 days money back guarantee.

If you are not happy with an order you placed, simply use the Order Lookup tool to request a full refund, or contact us by completing the form above and we'll gladly take care of this for you.
If you purchased a Digital product, no need to return it. All we ask is that you delete it from your machine, once your order was canceled and refunded in full.

For Physical products, such as books, DVDs and software products, please package the product and mail it to: Software Projects, 4610 Prime Parkway, McHenry, IL 60050

Unfortunately we cannot reimburse you for return shipping fees.
Our friendly customer support champions are available 24 hours a day, 7 days a week. For fastest service, use the form above to open an online ticket. All tickets are responded to by the following business day.

You can also call us anytime at 1-800-218-1525.