We kindly ask you to return the product back to the return address listed on the package. If you do not see it, please contact our customer support for the return address, or lookup your order online
for the return address. DO NOT send the product back to SoftwareProjects main address
, as we will not be able to
credit your account then.
It is very important to print your original order confirmation email and make sure it includes your full name and the email address you used at the time of purchase. Attaching this information in the return package will help us issue your refund faster.
If you are unable to print it, no problem. Include a note with your name, email address and order ID instead. The order ID can be found on the order confirmation email.
Please make sure to ask for a tracking ID when returning the package. Give us a call after 4 to 7 days once the product has been shipped so we can confirm the return and process a refund.
If you're busy and don't have time to call, no worries. A full refund will be applied automatically within 7 days of the package's arrival at the warehouse, and you'll receive a refund confirmation email to the email address you used during the purchase.